When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. This is a very serious issue. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . If she was helping it would not be anyone to watch! It was never added on. Waited there another 10 minutes and was told it would be 30 to 45 minutes. I also work for a pharmacy in the area for 5 years. DONATE NOW! Rude staff I went today 6-2-2021, asked for short ribs. Giant eagle unwilling to offer anything related to customer care. Giant Eagle, Inc. Team Leader Review: Will not recommend the company Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. HIGHEST PRICES ANY WHERE! Your loosing your customer base. You can call Giant Eagle's customer service phone number at (800) 553-2324 and you can email their corporate office at info@gianteagle.com. Toggle navigation ctMobi - Find a local buinsess in your area. Then I either stand and wait for half an hour or have to come back another day. I placed a pickup order for Feb 25, 8:30-9:00am window at #43 Township Of Pine store. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! They told me it was the best they could do and offered no solutions. Country fried steak & eggs were. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Desired outcome: 814-734-5036 Giant Eagle Pharmacy. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. but they want to play that silly "security reasons " game. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. So they make you think you must buy 4, but no, only one is enough. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Why stop with ads in the mail? - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. Good MorningThe consumer's request was filled in December, however, it appears they never received it. Piss off! Please in the future check your produce before just tossing it carelessly on the shelf. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. For further assistance, please reach out to them directly. i am now a former customer. Giant Eagle Giant Eagle expands discounts to products nearing 'best-by' date to Claim your listing for free to respond to reviews, update your profile and manage your listing. Giant Eagle, (store #4029). On pick up on Dec17 prices increased. 1. It's sad to see that people will accept eating a piece of edible paper. When empty the cart basket closes. I went to get a replacement today and it was almost $200. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Maybe Pittsburgh City Council can wake you up. I won't visit this location till this situation is taken care of and there are several other employees that have noticed his horrible hygiene and well. Verification can help ensure real people write reviews about real companies. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. The company even offers refills for pet medication. When I got to the store, the young man took my card in and re-ran it for payment. Giant Eagle has extremely terrible customer service. Would never buy them again. your customer service is not customer friendly. BBB Business Profiles are subject to change at any time. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Early History. Not only is it not obvious to this pharmacy but its oblivious to them. The apple turnovers were made with mushy applesauce and were tasteless. Contact Us I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. This did not just happen, it's been over 3 years now. ***** *******. more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. No everyone lives their life online. I was aggressively harassed and discriminated against on 12/24/20 around 12:40pm at the 2801 E. Waterloo Rd. Not a good look for Giant Eagle. Further, The stores take no responsibility for alcohol consumption in their stores. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. 108 total complaints in the last 3 years. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You've lost sight of customer service. It's not hard to be a decent human being. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com Prices are lower and bags are plastic. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. Tip for consumers:Please be nice to the people that serve you. 38 complaints closed in the last 12 months. Giant Eagle Reviews | Glassdoor 1. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. I just don't understand how this could happen. Giant Eagle, Inc. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Something needs to be done, even when waiting in line at location you hear people complaining about it. AND i understand some giant eagle's are charging for those bags! Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. They said the move has diverted 350,000 pounds of food from reaching landfills about 130,000 meals. Out of 477 Giant Eagle employee reviews, 70% were positive. Overpriced! Shed light on the availability of medication needs brought to someones attention. I am left with a $139.99 gift card that I cannot use because it does not have a pin. So I went to the self-checkout, and there I was harassed by two other employees. Every single prescription that is filled here is billed wrong. to people that shop their groceries. Absurd! How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. When are you guys gonna get the a2 milk? At this point I have spent way too much time with them without a resolution to this problem. At first, it was alright, but it progressively got worse along the way. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I am extremely dissatisfied with the service provided to me today. I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. 8% of Giant Eagle employees are Hispanic or Latino. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. There was a manager standing at front of store with one cashier checking out a long line of customers. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. The store manager Brandon did nothing! Why am I going to have to go to to your store to get my weekly special circular? Browse; Login . I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. The public deserves better than the service that GE provides. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. Unfortunately, I am no longer in possession of my receipt, so I cannot provide any additional information. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Feedback has its perks! | Giant Eagle (******* ****** **************. No, it is too hard for them to comprehend. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. 1.0. It's more of an inconvenience than a convenience. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. Giant Eagle Reviews - 36 Reviews of Gianteagle.com | Sitejabber Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns. Can the consumer advise which location she is referencing? We use dedicated people and clever technology to safeguard our platform. Giant Eagle 3239 Washington Pike, Bridgeville, 38 Complaints and I did so and spoke with 3 representatives and opened up a case. Hours And Map For Giant Eagle Grocery In Oakdale, LA I would recommend reaching out to the party you received this card from to seek any potential reimbursement. For example, pharmacy business hours are 8a-8p. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Distribution Coordinator (Current Employee) - Freedom, PA - November 10, 2019. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. Table of Contents show. Giant Eagle Company. She's aware of the conversation. Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Learn how the rating is calculated 1 complaint. i do the shopping for the household,he picked ip the advantage card. Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Last friday, I placed an order for pickup at Giant Eagle. Hope the conversation the 3 associates had was very good. Desired outcome: Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Giant Eagle Grocery - CentralPercentum GetGo. It's unbelievably immoral and despicable! Customer Reviews. I placed an online order on December 23, 2022. Phone number +1 412 914 0830. I have been going back and forth with customer service about a $10 bonus perk i never got. BBB Business Profiles generally cover a three-year reporting period. No printer or internet. 6932 West Central Ave, Toledo, OH 43617. The language that was heard today with the front of the store staff was horrible. this item is currently being modified/updated by the task: derive . I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. So i activated an offer for spend $150 get $10 bonus. Jan 26 2021 Are u serious?!? Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites.