I have moved into Gloucestershire. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Frequently asked questions about concessionary bus passes Can I use my disability-related with a companion bus pass in other parts of England? Auto-renewal for an older person's bus pass. Your new pass will be valid for 2years. Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. Lee Bus Disabled person's bus pass There's no central provider of the disabled person's bus pass. If you need to cancel a bus pass for any reason, please send us your request by email and include details of the pass. Find out which bus company you wish to comment about on our bus operator contacts page. all that. Senior HOLO cards available at all Satellite City Halls on Oahu Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. Please ensure that you keep us informed of any changes to your name or address. Read and contribute to the 20 readers' comments . The cookies is used to store the user consent for the cookies in the category "Necessary". Renew an existing pass | Transport for Greater Manchester Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. Can I use my bus pass on Park and Ride Services and Airport Transport Services? www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. This can be your email address or set to something memorable for you. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. We also use cookies set by other sites to help us deliver content from their services. Renew a bus pass | Apply for a concessionary bus pass - Medway 2 Are senior bus passes renewed automatically? If you pass does not register on the card reader on the bus, we won't know the pass is being used. You can renew your bus pass up to 8 weeks before it expires. Unfortunately at the present time, Libraries cannot arrange new Age Related or new Disability Bus passes due to ICT issues. In the unlikely event that your pass does not arrive, you should call 01452 426265. Older or disabled persons bus pass | Essex County Council This cookie is set by GDPR Cookie Consent plugin. Renewing a disabled persons bus pass | East Sussex County Council To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. Some rural services in Norfolk will accept concessionary travel passes before 9.30am on weekdays. Can I use my OAP bus pass on trains? My new bus pass has been refused by the driver. These cookies track visitors across websites and collect information to provide customized ads. Username Password Forgotten your Password? 4 Apply online. Your older person's bus pass is valid for four years. Continuing eligibility for a pass issued due to a . This authority is under a duty to protect the public funds it administers and to this end may use the information you provide in your application for the prevention and detection of fraud. If you live in England and are of retirement age or an eligible disabled person, you are entitled to an English National Concessionary Bus Pass. New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. If we are able to confirm your details from existing Council records, your bus pass will be automatically renewed and your card should be received one month prior to expiry. March 2023 renewals. I currently have a disability-related bus pass with companion entitlement. Seniors can visit both TheBus Pass Office at the Kalihi Transit Center, or Satellite City Halls to pick up a HOLO card. You do not need to renew an igo card. How do I renew my bus pass in Northumberland? For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. Higgins, Telford & Wrekin Councils Customer Services Manager, said. Concessionary bus passes will no longer be renewed automatically. Your renewal letter will include a list of the evidence we accept as proof that you are still eligible for a disabled person's bus pass. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Update or cancel a card. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Pensioners to lose free bus pass due to state pension changes Some bus services are changing. You can travel free on TfL services with your Older Persons Freedom Pass from 09:00 weekdays and anytime at weekends and on bank holidays. Can you renew your bus pass online? - Wisdom-Advices I have applied for my new bus pass, what should I do with my current pass? Please check with the county council in the area you plan to visit. five years You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Your pass will be automatically renewed if you have used it within the last 13 months. Have you moved? See. You can apply for a disabled persons bus pass if you are a Medway resident. If you've had a concessionary bus pass for the last five years, you might . You do not need to reapply for your bus pass. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. Daily fare: $2.00. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. Necessary cookies are absolutely essential for the website to function properly. No it is not possible to issue an age-related bus pass "with companion" entitlement. If you have moved address since receiving your bus pass, please notify us of your new address . If you move address, update the details on your bus pass at least three weeks before the renewal date. Travel passes and concessions - City of York Council Older Person's bus passes will be renewed soon. There is no need to contact us until we get in touch with you. These pages are for East Sussex bus pass holders. If you have moved and not notified us it may not have been renewed or may have been sent to the wrong address. Freedom Pass expiring: How and when to renew London travel permits. It does not store any personal data. Jobcentre Plus travel discount cards - available to unemployed Jobseekers Allowance or Universal Credit claimants aged 18 to 24 for 3 to 9 months or to over 25s for 3 to 12 months entitling a 50% discount on selected rail tickets - visit your local Job Centre office for more information. If you'd prefer to have a disabled persons pass you will have to provide sufficient evidence that you are eligible for a disabled person's pass and pay a 10 replacement fee to have your pass category changed. This I have not had an automatic renewal what do I do? If you cannot apply online for any reason please contact us. Your bus pass will be renewed automatically. Concessionary bus pass and travel vouchers - Borough of Swindon Flexible support fund - available at . Residents are. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. Bus pass - renewals and replacements March 2023 renewals Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. Contact us on 0300 456 0100 or email concessionarybuspasses@wiltshire.gov.uk to receive individual advice. If you have an older person's pass that expires in the next two months renew online with the following links: -. A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. If you have lost, or damaged, your bus pass you can either Apply onlinefor a replacement or call 0345 200 0388. Login Or Register | Lancashire County Council Bus Pass Renew an older person's bus pass | Oxfordshire County Council Over 60 travel concessions & bus pass | Age UK Application forms for the 'English National Concessionary Travel Scheme . They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. You'll need your current pass in order to renew. If we send your pass to your old address because you have not told us that youve moved, you will have to pay 10 for us to send a replacement. We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. Disabled Person's Renewal Form - LANCASHIRE RESIDENTS ONLY. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Currently this is at age of 66. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. At a participating library who can accept both card and cash payments, and arrange for the new bus pass to be ordered and posted to the customer. You should have received all the information you need by now. If you haven't received a letter, we will send your new pass out automatically at least 2 weeks before your old one is due to expire. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. Please destroy your old pass immediately in the same way you would do with an old debit or credit card, so that you dont destroy the wrong pass. Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. Our However, you may not be allowed to use your bus pass on night buses i.e. If you email us please confirm your date of birth and current address in the email so we can fully check our records. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. These are mostly people who have held a bus pass since at least 2008 and will now be . Until you have a replacement card you will have to pay higher fares for bus and tram journeys in Greater Manchester. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Please provide them with as much detail as possible about the journey you wished to make. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. The cookie is used to store the user consent for the cookies in the category "Performance". What should I do? Call us on 0345 200 0388 for an application form or for assistance completing one. If you have not received your pass 2 weeks before its expiry date, please call us on 03000 418383. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. It may also share this information with other bodies responsible for auditing or administering public funds for these purposes. Two weeks before your current bus pass expires you should receive a new bus pass in the post. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. 5 Other ways to apply. . Newsroom - New bus pass to be renewed automatically Using your card. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. This should include: -. Can I use my pass on Trains? New bus passes to be sent to thousands of County Durham residents Under normal circumstances young disability-related pass holders will not be required to complete a new application pack unless we have little or no evidence. Further information. Renewing an older persons bus pass | East Sussex County Council You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. Renewing, updating or cancelling a bus pass - Thurrock system now generates new passes automatically at least a fortnight before the You also have the option to opt-out of these cookies. Concessionary Bus Pass Already have an Online Account Login to renew or manage your Bus Pass and to keep your details up to date. If you have not received your renewal form, please contact our information line on 0345 600 0659. There is a 10.20 replacement fee if you do not tell us your address has changed and, as a result, your renewed bus pass is sent to the wrong address. So, to find out if you're eligible and where to apply, get in touch with your local council. It is no longer. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. If a bus pass is no longer needed, or if someone has died, then the pass should be returned to the address on the back of the card, with a covering letter explaining the reason why. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. Older People (blue stripe on the right hand side):Your pass is usually renewed automatically. for staff to amend your details and arrange for a renewal pass. The list of these services is on the GCC web site, under Transport. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. I am an age-related bus pass holder and my current bus pass is due to expire soon. If an age-related pass holder wants to replace a lost, damaged or destroyed bus pass there is a 5 replacement charge. No, concessionary bus passes are not accepted on the night Buses. We only need this if you want us to contact you and we won't keep it once we've replied. Changes To Renewal Of Concessionary Bus Passes. Completed renewal forms will be processed and new vouchers issued approx. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. If your current bus pass is due to expire within the next month, this is an indication that we . The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. How does violence against the family pet affect the family? When can I use my concessionary bus pass in Gloucestershire? It is being used by the person whose photograph and name appears on the pass. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. This might be a letter confirming your eligibility and asking if you wish to renew. In London, you can use your card on buses but not on the Underground Train services. Login to renew or manage your Bus Pass and to keep your details up to date. My age-related pass has now expired but I have not received a new one. What should I do? The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions.