We DO NOT remove reports. Depending on location, powered by 5G or 4G Wow! The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. 604 Straight Talk Wireless reviews first appeared on Complaints Board on Jul 30, 2009. They are terrible! HIGH SPEED INTERNET REQUIRED. There are no credit checks, and you pick the plan and activate your account. When will my cancellation request be approved? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. WebOverview of Straight Talk Wireless complaint handling. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Service is currently available for your address. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Refill with your credit card right from your device. Track data **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. It goes against our guidelines to offer incentives for reviews. Since these guys work around the clock, you can always reach them at your convenience and ask them to cancel your subscription. Enjoy reading our tips and recommendations. I am going to be switching to AT&T prepaid. Subject to our Reasonable Use Policy and Terms of Service. You can call us directly and we will help you. Alternatively, the rep informed me, I could provide numbers I had called on the phone during the two months before I purchased it. Straight Talk And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. Where do I start! West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. I am probably leaving them after over 10 years. Called customer service and she did not help me at all. Yesterday one of our phones just stopped working (wouldn't turn on). Meanwhile, she said their is nothing wrong with my phone. Straight Talk also sells cell phones in their physical stores and also on their website. Check your balance, refill or manage plans and phones with our 611611 text feature. 2023 TRACFONE. I am a prospective customer of Straight Talk. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. See 911 for details. I have purchased my plans by the year for long time as well. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. You can keep your Straight Talk phone number after canceling their service. Activation You'll see a list of merchants you've subscribed to. Your first look into Straight Talks coverage should be a study of the 4G LTE coverage maps of each major network. WebStraight Talk is committed to providing our customers the best customer service. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. I can not find a way to contact them if I am not a customer. No international roaming allowed. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. What the heck are yall doing Straight Talk I am so pissed and discouraged with you. Please keep sharing your experiences so we can continue to improve this free resource. > Print Monthly Statement. Straight Talk will unlock phones for current and former Straight Talk customers for free. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. How Do I Check If My Balance Is Due on My Straight Talk Phone? I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Straight Talk is ideal for people who want basic cell phone coverage, plan flexibility and an affordable price. Straight Talk I have never talked to a worse customer service line nor have I ever delt with a worst company. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. Finally switching. A month equals 30 days. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 All Rights Reserved. Please click on www.straighttalk.com/Coverage to view our Service Area Map. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. This number works. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Thanks SO much! They might even offer some discounts or incentives to keep you with them. If you like your plan but feel like you're running through all of your data before the end of the month, you can purchase a 1 GB data add-on option for $5. Yes, you may change your Straight Talk phone number. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. Straight Talk I told them I would like a refund. | Cell service is strong here. I always get great service and customer service is great. Phone was fine for a month. Here you will find answers to our most frequently asked questions! He'd sobered up four years back after several rounds of nearly fatal encounters with various substances. You'll get all the information you need right on your phone! Be the first one to find this review helpful. Available online only. Nope, only if I could receive texts on a phone that doesn't exist, or provide numbers I had called on my new phone before I bought it. I asked many times to talk to someone in the warranty department, the department that makes the decisions, or anyone higher up. Find more than 137,785 complaints| Ripoff Report Access the Wifi Optimizer to help reduce data usage. You have quick links to Refill, Activate Shop Plans and Shop Phones at the top of each page. Press 1 then 1 then 5 then 2 then 5 then 2 then 3 then 0# each time it asks for a phone number. South Los Angles California, Internet Fraud, Bank fraud,Withdrawing money without authorization, Online Stock Options Trading Educatonal Platform, Detective John Graves Detective John Graves Detective John Graves John Graves Illegal molestation of home, life, and livihood. I am not alone in this and their Facebook page is full of similar issues. In Canada you can buy a SIM card, put it in any phone and it just works.This system is just a clear money grab and it doesnt sit well with me. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. I've talked to 6 customer care agents was promised to get a call back twice that never happened. I WAS DEFRAUDED, national credit systens inc. they sent me a letter saying that i and my late wife still owe the debt that i paid off in full..for our apartment>> marietta ga, MCB Floris and Metropolitan Commercial Bank MCB Floris and Metropolitan Commercial Bank (Kathy) Song Mo Xin MCB Floris with Metropolitan Commercial Bank Fake Crypto Currency Wire los angeles California, justanswer.com askalawyeroncall, askmasterlaw They fraudulently charged my bank account without my permission and refused to refund Los Angeles California, ED EXHAUST DISTRIBUTION .COM NOT RETURN ANYCALLS OR EMAILS ! Sorry they won't. It's a scam. They all told me no problem they can get it working. You will need to perform a separate checkout for the items in your cart. All rights reserved. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. $45 Unlimited plan with unlimited talk, text and data, with the first 10 gigabytes of data at high speeds, then 2G. There's a problem. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. This is the best way to manage and repair your business reputation. Customer service is the worst, worst trained individuals on the planet. I've been on the phone 4 different tech people. There are no contracts and no hidden fees. I am very upset that they would not honor the warranty that the phone was supposed to have. J.D. Have an idea for Straight Talk? service. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Here are 8 tips for writing great reviews. As with Live Chat, you'll have the advantage of being able to keep a record of your interactions with your customer service representative. Anyone can write a Trustpilot review. Straight Talk Wireless Coverage Map A couple hours later my phone lost service. Please visit our 611611 Page. That dirty freaking bad customer service is awful at Straight Talk. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. I bought a service plan before my service cut off. WebStraight Talk, Inc. Straight Talk Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. While Straight Talk attempts to be transparent in their pricing and details, some plans that claim to be unlimited actually do have limits. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Straight Talk could never get my phone to activate. You have quick access to the information you need from the fly out Menu on the top left. Copyright 2022 Consumers Unified LLC. Billing & Payment. Would not make an exception,to a hotel reservation I made thru Priceline. When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. Switch "Screen Timeout" to the lowest setting. Find answers to common Straighttalk questions below. [Answered] How to Cancel Straight Talk Service Guide, [Solved] How to find Straight Talk PUK code Guide, [Answered] How Many Lines Can You Have on Verizon. Still no service. Straight Talk Straight Talk navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Straight Talk is committed to providing our customers the best customer service. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. How Do I Activate My Straight Talk Phone? WebAt Straight Talk, customer service is extremely important to us. Straight Talk Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. Reduce the use of the "Live Wallpapers" (These use processing power and memory). If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Who is ED Magedson - Founder, Ripoff Report. I absolutely hate Straight Talk! It may also be a good "last-ditch" effort before escalating your complaint to a consumer protection agency. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. This all happened after verizon bought them out. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. HOURS OF OPERATION 7 days a week, 365 days a year. Refill with your credit card right from your device. Had enough of straight talk terrible customer service. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. There is nothing like a good deal. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. Straight Talk We also highlighted some reasons you might want to cancel your Straight Talk services. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Straight Talk is a reliable alternative to major cellphone providers. Still hasn't. I was charged double on my daughter phone ***-***-****. Guess what! F this company. Claim your profile to access Trustpilots free business tools and connect with customers. I am very angry. File a Complaint Against Straight Talk Make sure you check if your phone is compatible by texting "KYOP" to 611611. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I resisted but they insisted they needed the info and there would be no problem. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. INSTALL NOW>>. Straight Talk MOBILE WEBSITES: Access the mobile web site version of your choice. Customer Transferring Your Existing Straight Talk Service If youre moving to another state, especially a location where Straight Talk doesnt currently offer its services, it makes sense to cancel your current subscription and switch to a carrier that is readily available in your new location. I have questions that Wal-Mart can not answer. Power and Associates has ranked Straight Talk customer care significantly lower than most full-service prepaid and postpaid carriers, though Smart Talk does rank ahead of some limited-service, prepaid brands. How those businesses take care of those complaints is what separates good businesses from the rest. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. After setting the sync settings, emails will begin displaying on your phone. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. Unacceptable. Tim was only in his late 20s, but just didn't care anymore. To use this option, simply visit the Straight Talk official website. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. When using this App, standard data rates may apply. What are the reasons for cancelling the Straight Talk service? I can call my son in Maui. Check the "Battery Use" screen to review features or functions that have been consuming your battery. r/StraightTalk 2 yr. ago. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. If you need to see tips for WiFi connectivity, click here. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. I'm switching service I don't even want it anymore. I'd have to message back later so I called and there was no manager on duty so left my call back number to speak with a manager and 2 days later still haven't heard from Straight Talk. Conveniently this happens while Im broke down in the middle of road. IF YOU HAVE ANY QUESTIONS OR CONCERNS, FEEL FREE TO CONTACT US ANYTIME. You can call us directly and we will help you. Will I be able to use my existing handset when I move to Straight Talk? I put time on my cell Sunday ** ** plan went to sleep last night my cell battery died I Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. So even if you wanted to keep your phone number it's impossible until THEY update their system. Finally, click on the option for Chat Now and follow the prompt to reach a customer representative. Straight Talk She switched me over and I told the next person what happened. Your Straight Talk phone uses the towers from one of these four networks. Please go to www.straighttalk.com/Activate and select the radio button option "Activate my phone with a new number or Reactivate with an existing or new number". Yes, as long as Straight Talk provides service in that zip code. And this doesn't make any sense at all. There wasn't one person that I spoke with that even cared. I use the app to refill my monthly service and it always goes off without a hitch! Calling Straight Talk back may result in you getting a representative who is able to help you. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Only for personal use. This helps your unused balance roll over to the next service cycle. I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. There is no spot reserved for this router, you will need to check service availability for your address. You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. There are many easy self service tips you can do to help you enhance your experience. Some phones on specific plans have hotspot capabilities. Went to Walmart, only to have them tell me that they dont know why they sent me and no refund will be granted. Stole $57.98 from me. Dont waste you time or money. Call (888) 442-5102 to request an unlock. Apparently I am not the only one with issues. You can help! GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Posted by nepaguy001. We then hung up. Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. So I'm out money with no phone or service and thus far no solution offered. Just a Philippine call center that is undertrained and could care less to do their job. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. For assistance, please contact us at 1-877-430-2355. After spending over 2 hours on hold they disconnect me. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. Its slower data speeds may not work for people who use their phones for streaming. then don't hesitate to contact us, Home / Guide / [Answered] How to Cancel Straight Talk Service Guide. I bought a sim and plan from them at Walmart for $35. Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Alarms, TTY and other systems may not be compatible. SpeedTalk Some of the information you might be asked to provide include your phone number, the name associated with your account, the account number, and your PIN. My phone went straight into roaming with the new sim they provided and has been stuck in roaming for like 4 friggin days. Please refer to our privacy policy. Straight Talk Calls are billed in one-minute increments. My phone service is not working. I do not know if they changed their website or not. In total, Straight Talk has 4 phone numbers. Listen: OBR Straight Talk Episode 8, We Suck Again! Customer Service: 1-877-430-2355 | 1-888-442-5096 Hours: Monday Sunday: 8:00AM 11:45PM (EST) Sales: N/A; Dealer Support: N/A; Fraud: N/A; Insurance: N/A An indicator light on your phone may display the word "Roam", "RM", or "NO SERVICE" on the screen. Smart Pay items cannot be combined with other purchases. You can now share news articles on your favorite social media channels. To reactivate your Straight Talk phone please go to www.straighttalk.com/Activate. FAQ. You may transfer your telephone number from another company to Straight Talk. Estimated amount consumers saved since 1997: $15,590,010,907. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? WebUnlocked phones youre bringing to Straight Talk. We though we'd save money with Straight Talk. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. The transferring of your number to a new Straight Talk might take a few hours; however, if there are any delays from your current wireless carrier, the transfer process could take up to 7 days and in the case of landline numbers, transfers may take up to 30 days. Calling customer support is useless. We don't call a lot of people. Verification can help ensure real people write reviews about real companies. So I got the runaround from them and I wanted to make sure no one ever gets caught in this trap. WebAt Straight Talk, customer service is extremely important to us. How do I know I can trust these reviews about Straight Talk Wireless? You can contact us at 1-877-430-CELL (2355) to change it. Straight Talk WebStraight Talk is a cell service provider that offers no contract plans for talk, text and data. They asked if they could call me on a different number to troubleshoot. I AM TELLING EVERYONE WHO WILL LISTEN STAY FAR AWAY FROM TRACFONE, INC. By texting keywords to 611611, you are consenting to receive response messages. I called customer service multiple times only to have the call dropped each time. Once the application is downloaded, you will need to sign in with your email credentials (username and password). Common problems addressed by the customer care unit that answers calls to 800-876-5753 include Transfer Phone Number, Lost or Stolen Phone, Device Support, Account Access, SIM Card Transfer and other customer service issues. Straight Talk is one of the leading wireless carriers in the United States. Check your balance, refill or manage plans and phones with our. File your review. DO Not do business with thieves. 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