A faulty window or door lock compromises your security and safety, so we treat it as an emergency and aim to send a qualified tradesperson as soon as possible. We had the pleasure of him in our home and he was incredibly rude to my father in law for no reason. We hope to hear from you soon. We have raised the issue via the customer care email address a number of times over the years but there is always an excuse. Always evolving, always looking forward and always looking for new people who share our ambition. Wain Homes Reviews | Read Customer Service Reviews of wainhomes.co.uk Anyone can write a Trustpilot review. We had an issue with our heating and the programmer not firing up the whole house heating. Great!Tiffany & Kwan. We take all feedback we receive seriously and would like the opportunity to look into this further. Peter Barlow's email & phone | Wain Group Limited's Group Operations WAIN HOMES (SEVERN VALLEY) LIMITED overview - GOV.UK Wainhomes: not Tavistock's favourite developer. Well make sure your feedback is passed on to the team at Charter Walk. Hi Claire & Craig, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Brilliant experience from start to finish, our sales agent Jade from Denton crownpoint was super helpful and replied to any queries I had within 10 minutes! Phase two which will be much larger than phase one, with 100 new homes. Divisional Contacts | Redrow PLC Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. This should be headed 'Stage Two Complaint'. Hi Lianne, we'll make sure your feedback is passed on to the team at Crown Point, so thank you for taking the time to share your experience. So where do you see yourself fitting in? Hi Fiona, we'll make sure your feedback is passed on to the team so thank you for taking the time to share your experience. Anita, Martin and Sean were absolutely brilliant! Site manager, Paul Clarke, is very professional . 917 views, 13 likes, 1 loves, 14 comments, 1 shares, Facebook Watch Videos from Wain Homes: Meet Max Pitcher, newly appointed Construction Director - Wainhomes South West. Wainhomes offer no customer service - expect a upsetting, stressful, disheartening experience if you do any business with them. Every detail is built with exceptional care and backed with a 10-year NHBC Buildmark warranty. It has taken years . Jodie and Erin have made the whole process as stressfree as possible and have gone above and beyond from enquiring to completion. All jobs assigned to him have now been completed without a need for further visits! sweet and sour sauce bbc; critical healing and metal spirit daruma hibachi menu wainhomes customer care north west. This will be the final response and outcome. A very stress-free process start to finish. For more information see our. Although the house itself is great with all initial new build problems addressed in a timely and fair manner, We are approaching 7+ years and the estates main access is still incomplete. Charter Walk Liskeard Cornwall I am so happy with my lovely new home , it exceeded my expectations.Everyone I have had contact with on site at Charter walk have all been pleasant , polite and helpful.The three key people that have stood out for me have been Francesca in the Marketing suite who was my go to person during the buying process , always cheerful , helpful and has a amazing memory for all sorts of detail.Then Simon and Mark who are site managers . You've rejected analytics cookies. Company status Active . We were treated with respect and the whole experience has been stress free. 13 Jan 2009. Because youll be part of a team where we celebrate each others achievements. Kind regards, Wain Homes. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Commercial property: Bristol in South West The Legal 500 > United Kingdom - Solicitors > South West > Real estate > Commercial property: Bristol All the best, Wain Homes. All complaints must go through steps 1 and 2 of the process before being escalated to the Construction Director. Get in touch in the way that suits you and well promptly answer your questions and queries. . Hi Diane, were sorry to hear this and appreciate you taking the time to share your thoughts and experience. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. If you think weve done something wrong, or treated you unfairly, we want to know about it. For more information see our Cookies page. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. Hi Sofiya, thank you for choosing Wain Homes and for sharing your feedback with us. Great to know they are always happy to help. Select. Our Customer Care Team will acknowledge your complaint within 5 calendar days and provide a response within 10 calendar days. Thank You! wainhomes customer care north west - enchelab.com Press Enquiry . Either way it is unacceptable to be living here FOR SEVEN YEARS on an unfinished development with no firm completion date. We use necessary cookies to make our site work. We are in the business of helping people by providing world-class services and innovative solutions that flow perfectly with all your needs and budget. Hi Rebecca, thank you for choosing Wain Homes and for sharing your feedback with us. This should be headed 'Stage Three Complaint'. 01625 544444 Michelle Moody - Customer Care Coordinator - Wainhomes - LinkedIn to work. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Had a great experience with Wain homes, special thanks to Steve,Jim the site manager and Sandy who were so helpful and constantly updating us on the building process throughout. All the best, Wain Homes. Like some of the recent reviews, it looks like everyone has finally had enough with the excuses that have been made by Wain homes - it's time for action to actually 'finish' the new build estate.A side note to dealing with Wain homes, It felt underhanded and sneaky how after less than two years of being in our new home that Wain homes had already managed to sell on our properties' leasehold without offering the chance to buy it out ourselves, prior to selling to on to a private group. Kind regards, Wain Homes social media team. More details. Visit our GDPR / Privacy Notice page to see what we do with your information. He encouraged us to use their mortgage advisor, and thank goodness we heeded that advice..(they turned out to be much better than ours) .Pleasant experience with the mortgage advisors (WiseOne) Andrew Charters took over and saw us through the completion. Thanks Shaun and Martin for all the support. WAIN HOMES (NORTH WEST) LIMITED Company number 04978580 Follow this company File for this company Overview Filing history People Charges More Officers Persons with significant control Filter. Thankyou for all your help and support. This is a good time to be in. Do not buy a wain homes! Isolate the gas supply at the meter and avoid using any electrical appliances that may cause a spark. Smell gas? I was a little annoyed that I couldn't get through to Wain Homes, I rang a few times and was on hold, then it went to the "leave a message" facility, which to be honest infuriates me. We also had a follow up call from Sam to check if everything was ok, which was most appreciated.If you do need to contact customer care at Wainehomes, be sure to try and deal through Sam, she is a credit to them. We hope to hear from you soon. All the best, Wain Homes social media team. Were proud to do things in a considered way thats right for everyone. Francesca, Simon and Mark have always demonstrated a helpful , positive and cheerful attitude which is greatly appreciated.Thank you Jo. Hi Jo, thank you for taking the time to share your experience. Many thanks, Wain Homes. The investigation relates to a marketing strategy. The managing director north west is a rude and arrogant man who does not care about customers. We bought our Wainhomes Haversham house at Lawton Green, Alsager in November which completed in mid February 2023. Locations for living Easy access to everything you need to make your city or countryside life flow. Unfortunately, we know from time to time things can go wrong. We are very happy with our new home and really appreciate the lengths Dave went to (and his patience!) Hi Rebecca, thank you for choosing Wain Homes and for sharing your feedback with us. We bought our Wainhomes Haversham house at Lawton Green, Alsager in November which completed in mid February 2023. We'd also like to use analytics cookies so we can understand how you use our services and to make improvements. Regional Offices North West Kelburn Court Daten Park Birchwood Warrington WA3 6UT MON-FRI, 9am-5pm 01925 885400 Email us at: Customer Care Email us at: Sales Enquiries Severn Valley Building 2 Great Park Court Almondsbury Business Park Bristol BS32 4PY MON-FRI, 8.30am-5pm 0117 374 4300 Email us at: Customer Care Email us at: Sales Enquiries There have been no major issues so far and any little snags I noticed were actioned straight away. Bought 12 months ago, typically snagging, these took a while to resolve but it was done however there are a couple of points that have really soured the experience with Wain Homes.4 parking bays outside mine and my neighbours house, actually can only fit 3.5 cars and after 12 months still no street sign? WAINHOMES (NORTH WEST) LIMITED Aug 2020 - Oct 2021 1 year 3 months. They sent technicians in immediately when they were called to put things needed in place in our house.Very keen to listening to our request and we are really satisfied for buying our first house from Wainhomes.A straightforward process in acquiring the property.Thanks Wainhomes Team. Well make sure your feedback is passed on to the team. Today he listened to many concerns Ive had and reassured me personally that he will help where he can. All complaints must be received in writing by letter or email to your Regional Office Address or by email to your Regional Customer Care Team. The site managers Chris and Steve have been present onsite and nothing has been too much of a problem for them. General Enquiries 0870 336 4400 Sales Enquiries 03300 290 709 Customer Service 0800 954 8424. Whatever youre looking for, were here to help. We have had our keys for a week and nothing has been too much trouble for Jodie and on the Higher Trewhiddle site. We hope that all formal complaints can be addressed by our Customer Care Manager. Contact Us - Sales and Customer Service - Anwyl Homes We were treated with respect and the whole experience has been stress free. All rights reserved. wainhomes customer care north west - facecamplondon.com Bought 12 months ago, typically snagging, these took a while to resolve but it was done however there are a couple of points that have really soured the experience with Wain Homes.4 parking bays outside mine and my neighbours house, actually can only fit 3.5 cars and after 12 months still no street sign? Find out how we combat fake reviews. Greater Manchester, England, United Kingdom More activity by Andrea . Hi, thank you for sharing your thoughts. Hi Steph and Mel, we'll make sure your feedback is passed on to the team at Crown Point so thank you for taking the time to share your experience. We just get the key from Wain Homes at Crown Point. Our Sales Centres and show homes are open Thursday to Monday, 10am to 5pm on an appointment only basis. Hi, thank you for sharing your thoughts. If the loss of roof or ridge tiles was caused by a storm, contact your buildings insurance company as the primary insurer of storm related damage claims. Many thanks, Wain Homes. Kind regards, Wain Homes. They maintain the land around our house and have failed despite several requests to fix part of the fencing that was damaged over a year ago due to severe weather damage. Get 5 free searches. Hi Debra, thank you for sharing your thoughts. Richard Chamberlain email address & phone number - RocketReach Having recently bought a new build house on the new Wainhomes Waterside Meadows development in Hambleton, Lancashire I would like to share what a great experience we have had from start to finish. But if youve followed the 3 step process and are still unhappy with our response, you may wish to refer to the NHBC, your new home warranty provider, under their Claims and Dispute Resolution Service or other alternative redress which may be available. We take all feedback we receive seriously and would like the opportunity to look into this further. Thank You! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I moved to this new house in Hedgeroews Blackburn on 20th June I love my new house and the service I received from wainhomes was brilliant from customer care, sales staff, site managers and workmen. (personal blog) palatine road manchester street view. We are Wain Homes. Many thanks, Wain Homes. Menu Greater Manchester. blue jays giveaway schedule. The overall quality of the home and the service provided by Wain homes has been fantastic, I would highly recommend them to anyone looking for a new build property! When sinks, baths or showers are blocked due to faulty workmanship or materials. Wain Homes West England New Build Houses | Wain Homes For more information see our. Appalling communication.And also, the external render is terrible. We also ensure all reviews are published without moderation. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. 29 Sep 2021, 27 Nov 2003 -