Princess Cruises is in leisure, travel & tourism sector. [protected]@comcast.net More than 3000 people in an uncontrolled and unsafe environment. We received an email response on November 2nd stating it may take an unusual time to respond. XPLUS, Xponential's digital subscription, will also be streaming across Princess' more than 23,000 staterooms on Princess' proprietary digital content platform, OceanView. While 800-774-6237 is Princess Cruise Line's best toll-free number, there are 2 total ways to get in touch with them. It's worth bothering the CEO of a huge company about. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. Princess Cruise Lines - failure to meet contracted obligations, Princess Cruise Lines - Overcharge for Excursions, Princess Cruise Lines - quality of 'onboard experience' dvd, Princess Cruise Lines - sydney to darwin - dep sydney 26 april 2018 - a mediocre experience, Princess Cruise Lines reviews & complaints. Here, we offer a roundup of dozens of mainstream, luxury and expedition cruise lines from all over the world, with key contact information including snail mail addresses, customer service phone numbers and email addresses. However, when the refund(s) had not arrived by 1 November 2020 I wrote to csteinke@princesscruises.com to enquire. You can look up the proper booking number. 240 I wrote a letter to [protected]@princesscruises.com, in July 2022 without receiving a respond. I do not think this is a department, just a permanent recording. There are 2 ways to reach Princess Cruise Line across 2 communication modes: phone, web. Services on board and customer services afterwards. Yesterday at 10:55 AM. I cant make my cruise because of a hurricane. On February 1, 2023 be booked the award and received a confirmation We are Platinum level Princess cruisers. She is the Group President of Holland America Group, responsible for Princess Cruises, Holland America Line, Seabourn and P&O Australia, as well . Guests who elect to create a Group directly through Holland America Line, Please contact us at: 1-800-355-3017 within North America. Sapphire Princess Jan 20 2023. Midlothian, Virginia. It's customerrelations@princesscruises.com . For a look at Carnival through the eyes of our guests, visit Away We Go. They reinstated the flight, however, I am being charged $1200 in addition to what I have already paid. Dubai, United Arab Emirates. In We have been trying to book our next cruise on the Princess Ruby vessel, departing Galveston, TX on April 2, 2023. Standard processing time is approximately four weeks from date of receipt. They've called me after reading it. Princess Cruises specialises in leisure, travel & tourism. Princess Cruises is a Leisure, Travel & Tourism company and has headquarters in Santa Clarita, California, United States. The check was cashed July 5. The line's seven small, luxurious ships carry a maximum of 1,238 guests and feature the finest cuisine at sea and destination-rich itineraries that span the globe. Today, its fleet carries more than a million passengers each year to more worldwide destinations than any other major line. Started June 21, 2021, By Serving as president of one of Carnival Corporation's most iconic cruise line brands, Padgett will oversee all performance and operational functions of Princess Cruises and its global fleet . This complaint was posted by a verified customer. Amphitrion Holidays SA, 46, Kyprou & Ploutonos Streets, 17236 Dafni, Via Bartolomeo Bosco 57/1, Genova Italy 16121, Breeze Line Cruises and Tours, 5th Donskoy Dr., 21B, Bldg 10, 4th Fl, 119334 Russia, Moscow, Mundomar Cruceros, C/ Camino de Humera, 45, 28223 Pozuelo De Alarcon, Madrid, Spain, Cruise-Interconnect AG, Badenerstrasse 551, Zurich, Switzerland, 8048, Halaskargazi cad, Senkal apt, 37/1, Harbiye, Istanbul, Turkey, U.K. Carnival PLC Cruises,15F, Verdant Place, 128 West Nanjing Road, Shanghai, P.R. was the 'complaint' an on ship problem not handled while on board ? Posted August 10, 2021. from the UK and rang the 0344 3388663 number at about 9pm ( 21:00 ) UK time and the call was answered fairly quickly by a team member. Where were the necessary crowd controlling measures? Princess Cruise Lines has resolved 18 complaints. What industry does Princess Cruise Lines compete in? You will be able to leave a comment after signing in, By Together these brands account for approximately 70% of the Australian and New Zealand cruise passenger market, delivering memorable cruise holiday experiences close to . Check out Princess Cruise Lines's Instagram pictures and videos at. The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Book now with fares up to 30% off and you'll also receive a free balcony upgrade, up to $400 onboard credit and more. We've written a long, detailed letter to Princess' Executive team and to Guest Service On 2-5-2023, I booked a cruise with Princess, booking number 4G5L6G. Princess Cruises key technologies used on the website. Princess Cruises key technologies used on the website. Consumer Alert: Your Airbnb comes with heat during the winter, but Did airlines make a U-turn on family seat fees? The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Headquarters Email: [email protected] Princess Cruises complaint email: [email protected] Corporate Office phone number: (661) 753-0000. Started August 27, 2021, By Check out our directory. If you require immediate assistance, please call us at: 0344 338 8663. I am writing to record my disappointment and utter dissatisfaction with the above-mentioned cruise from which, my We had a cruise booked on Dec 22. Marketing for Princess Cruises Ms. Shelley Wise has been promoted to vice president integrated marketing (North America) for Princess Cruises accountable for brand marketing, advertising, consumer insights and analytics, creative services and direct . Booking 3P6DMV The Customer Support department and employees with Over 10 Years experience are more confident in their Executive Team, while Asian or . Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Pro tips & talking points. Princess Cruises continues its multi-year, "Come Back New Promise" - a $450 million-dollar product innovation and cruise ship renovation campaign that will continue to enhance the line's onboard guest experience. Mike 12, January 1, 2022 in Princess Cruises, Hi does anyone have an Email address for Princess complaints dept . 19952023, The Independent Traveler, Inc. Thank you! Princess Cruises has received 1.15 out of 5 stars based on 31 Customer Reviews and a BBB Rating of C-. Company Information. Social icons. Check the section to learn more about which tools and technologies are used by Princess Cruises and how much is Princess Cruises oriented towards technology. By Have had several conversations with calls received after sending post to that mail. Three of its cruise lines - P&O Cruises Australia, Princess Cruises and Carnival Cruise Line - are the only global cruise companies to base ships from Australia year round. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Email sent on 06 Oct 22 with multiple follow up . Log on to your Cruise Personalizer to view and book flights with Princess Plane Sailing, book beverage & celebration packages, book shore excursions, pay your balance, and print luggage labels. Sapphire Princess Jan 20 2023, Our princess cruise account was not credited with our payment. Lead Instructor- Training Team, Trans World . Future Cruise Deposits (FCDs) are created per person. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. excursions had to be booked onboard. You're welcome! If you need the credit card numbers, please give me a call at [protected] at your earliest convenience. When is complimentary not complImentary? . For questions or to provide feedback, please contact: Elaine Heldewier, Director Sustainability Programs or Alana Enge, Manager Sustainability Programs at Maritime Policy Carnival Corporation & plc., 3655 N.W. What should I do? We've written a long, detailed letter to Princess' Executive team and to Guest Service Share your photos and videos with others to prove the truth of your words. Martin T. Standel LauraS Licensing Information: If you need help with any problem,please contact us through this form. The latest complaint cancelling a person who could not sail was resolved on Jan 18, 2014. The Princess Cruises management team includes Brian O'Connor (The Protocol School of Washington), Denise Saviss (Vice President, Entertainment Experience at Princess Cruises), and Ed Ramaekers (Vice President Technical Operations) . What sector does Princess Cruises operate in? AIDA Cruises is the market leader in the . Education. This is how our Princess Cruise on Sapphire on the 20th Jan started.We arrived at the port at 12.30 to be told there was a docking delay but no details. #7. We appreciate your patience in affording us the time to respond to your request. It is now February! :D <customerrelations@princesscruises.com> Cato :) Completed Cruises ! Use this comments board to leave complaints and reviews about Princess Cruise Lines. We had two credit cards on file MASTERCARD under Brenda Rankine, and VISA under Wayne Rankine. Please do not ever have your guests go through this horror again. Were always here to help. These cards were to be used for on board spending including all monies charged at the casino on board. Out itinerary changed from Skagway to Icy Pt. Princess Cruises ; Guest relations email? Did we mention it's free? I myself have booked three cruises at different times since January and experienced great customer service. While there are plenty of resources for those of us with cruise questions -- resources such as .css-hghiur{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;font-weight:var(--chakra-fontWeights-medium);border-bottom-width:1px;border-bottom-style:dotted;cursor:pointer;color:var(--chakra-colors-blue-base);border-color:var(--chakra-colors-blue-base);}.css-hghiur:focus-visible,.css-hghiur[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}.css-hghiur:hover,.css-hghiur[data-hover]{-webkit-text-decoration:none;text-decoration:none;border-bottom-width:1px;border-bottom-style:solid;}travel agents, Cruise Critic's editorial features and our message boards -- sometimes you just need to get in touch with your cruise line. 3655 NW 87th Avenue . File a complaint to Princess Cruise Lines, Refusal to refund cost of excursions they cancelled, Princess Cruise Lines - don't give them your money, it's scam, Princess Cruise Lines - waste of monies, bad cruise, staff rude. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Where is it? . Search. The average Princess Cruise Lines salary ranges from approximately $37,496 per year for a Customer Service to $218,360 per year for a Director. Princess Cruises. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Based on our data team's research, Dragojlo Tomic is the Princess Cruises's CEO. Princess Cruise Lines - refused to refund our deposit! Then the extreme unfriendly bar and fast food associates. Refund requests are processed in the order received. Our help is free. 12 Day Cruise around British Isles with Orkney Islands with Emerald Princess on June 2, 2022 Here are further demographic highlights of the leadership team: The Princess Cruises executive team is 25% female and 75% male. SHEIN Australia. My mother is terminally ill why wont Princess refund her cruise? Help! Years in Business: 63. Business Started: 4/7/1959. 12 Day Cruise around British Isles with Orkney Islands with Emerald Princess on June 2, 2022 Accurately handles cash register . Annoying but not a Princess Cruises cancelled my Norwegian Fjord cruise in 2021 due to Covid (ref: 2P6XVL) and offered me the identical cruise in August 2022 at the same price which I accepted. Just enter your email address and click Submit. Princess doesn't have a complaint dept. By clicking the Submit button, (on behalf of all passengers listed above) you certify the information provided is true and correct. If you have not created an account with is or cant remember your login info, please fill out the form below for assistance. Search Close. CC Help Jenn Please refer to any communications you have received for more details on what expenses may be eligible for reimbursement. For information or reservations, US and Canadian customers can call us toll-free at 800-338-4962 during the hours listed on this page. Ok, Ill bite! Login (optional) to your My Princess account to review your active Future Cruise Deposits. The Today Is Jan 20, 2023. If you require immediate assistance or have any questions regarding your cruise reservation, please contact us at 1-800-PRINCESS. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. #7. Princess Cruise Lines currently employs . I'm dying to know your what your problem is so others, myself included, can chime in and solve your situation. Dec. 26/22 We went to guest services on the 5th floor of the ship and paid both our accounts off in full with cash. As we assess enhanced health & safety. When you pay for it First time sailing with Princess. We publish the names and emails of customer service managers. I immediately called Customer Support, spoke with an agent and she told me she would extend the due date until July 19. Primary Contact Arlene Brown Senior Director of Customer Care 3655 NW 87th . 24844 Avenue Rockefeller, Valencia, CA 91355-3467. Get Contact Info for All Departments. Your Inquiry has been submitted. Due to the large volume of messages we are receiving, it may take us longer than usual to respond. The complaint has been investigated and resolved to the customers satisfaction. 1-206-626-7350 outside North America. Provides excellent wait service to ensure guests satisfaction. Is this your company? 19952023, The Independent Traveler, Inc. How Has Cruising Changed for You Over the Past 25 Years? Princess Cruise Lines deals in the Travel Tours industry and offers products such as Cruises According to the latest report, Princess Cruise Lines has generated $4.229 billion (net). 30 days since I contacted customer relations via email about our cruise on sky Princess as no response from guest services whilst on ship. NO REFUNDS only credits, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Check the section to learn more about which tools and technologies are used by Princess Cruises and how much is Princess Cruises . Remind me when call center opens. Los Angeles, California. https://book.princess.com/captaincircle/customerCare.page. We have always been happy with the service until our last cruise. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California. CC Help Jenn esper10, February 19, 2019 in Princess Cruises, Can someone please tell me who I talk to if I had unsatisfying customer relations phone call responding to a letter complaint I wrote? Dear Princess Cruises. When I asked the lady who had an American accent her location, she said she was in Los Angeles. Paid for this cruise in full on 12/3/22. In 2001 she was appointed vice president of strategy . The Icy Pt. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Princess Cruise Lines, Featured Princess Cruise Lines complaints. Machu picchu land tour and cruise 1/20/23: the good, the bad and the ugly, Read full review of Princess Cruise Lines. I am writing to let you know how my Antarctica cruise on December 2, 2022 - January 4, 2023 was for me. Princess canceled my cruise and airfare via email. We received a "Casino Award" of a FREE balcony room plus other benefits based upon our previous trip that departed on 12/29/2022 from Galveston, Texas on the Ruby Princess. We received a "Casino Award" of a FREE balcony room plus other benefits based upon our previous trip that departed on 12/29/2022 from Galveston, Texas on the Ruby Princess. She was interested, so we went on Princess' website and found the same itinerary, same number of days and on the same ship with the best beverage package and room for $1169.00 We received a casino offer from Princess, we have been going on Royal Carribean with a casino group, however we have been to Alaska and Panama Canal with Princess and had a very nice time, booked through a travel agent. I will never use your product again. Fastest way to talk to a real Princess Cruise Line rep. Email: cconsumerprograms@hollandamerica.com. https://bit.ly/376NsD4. ), Address: Level 4, 1230 Nepean Highway, Cheltenham, Victoria 3192, Address: 1050 Caribbean Way, Miami, FL 33132, or https://www.azamara.com/email-us (online form), Address: Suite 12, Level 2, 35 Buckingham Street, Surry Hills, Sydney, NSW 2010, Email: info@blountsmallshipadventures.com, Address: Port Denarau Marina, Nadi, Fiji Islands, Email: reservations@bluelagooncruises.com, Address: 3655 NW 87th Ave., Miami, FL 33178, Phone: 800-764-7419 (pre-cruise); 800-929-6400 (post-cruise), Phone: 888-751-7804 (pre-cruise); 844-418-6824 (post-cruise), Email: CelebrityEngagementCenter@celebrity.com, Address: 246 Hartley Street Unit 2, Cairns, Queensland 4870, Phone: 1800 079 545 (Australia); +61-7-4040-9999, Address: 880 SW 145th Avenue, Suite 102, Pembroke Pines, FL 33027, Address: Gateway House, Stonehouse Lane, Purfleet, Essex, RM19 1NS, Address: 11755 Wilshire Blvd., Suite 900, Los Angeles, CA 90025, Address: 24305 Town Center Dr., Suite 200, Valencia, CA 91355, Email: cunard.com/en-us/contact-us (online form), Address: Guest Communications, P.O. (2P4N5X). Australia: 1-800-156-436. Product shipment, payment, communication, billing, and any kind of service-related complaint about Princess Cruise Lines can be filed via the specific Princess Cruise Lines complaint section. Princess canceled my cruise and airfare via email. Powered by Invision Community. 14, 2012 -by bill roullard. All Future Cruise Deposits expiring in the next 120 days will be extended for 1 year unless a 2 year extension is noted below. Free Balcony Upgrade on 2023 Alaska Cruises. Making them know about a problem on the ship always seems to generate a solution. Ruby Princess. Princess Cruises - come back new . . On [protected], I was talking to a friend about my upcoming Alaska trip. What is Princess Cruise Lines's Facebook? But why cant I get a refund? Does she deserve a refund for this Princess cruise? For pre-cruise support, please use our Live Chat or call us at 1-800-PRINCESS (1-800-774-6237). I paid for the entire cruise at that time. It took awhile to get the calls but they did happen. Office Hours: Monday through Friday 7am-5pm (PT) Travel Advisors: Group space can be set up via Polar Online. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Pre-Cruise FAQ . Edmonton, Alberta, Canada. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. See Princess Cruise Lines's portfolio on LinkedIn at. Proceed to Captain Circle Home >> Cal Almaguer, a 38-year veteran of the cruise and travel industry, has joined the world's leading international cruise line in the new role of senior vice president, sales and service strategy and . To continue with your refund request, please provide expense details related to your vacation. I mailed the check about a week and a half before the due date. They are not about a minor issue. We found that the standards of hygiene not good staff were coughing and sneezing people were walking straight into dining without washing hands For news and press announcements, visit carnival-news.com. March 31 at 4:56 PM. Posted December 9, 2020. On day 3 I contracted covid and no it is not your fault but how I Share your photos and videos with others to prove the truth of your words. Submit a complaint and get your issue resolved. This cruise put us into Platinum class. Contact Information & Customer Service Escape completely on a Princess Cruise. 1-800-774-6237 Website. Princess Cruises - email id & phone of top management contacts like Founder, CEO, CFO, CMO, CTO, Marketing or HR or Finance head & all company details. . This will surely increase the credibility of your complaint. By becki219, February 8, 2018 in Princess Cruises. Plus, we have insightful letters, insider tips, and more. Princess don't deliver what they promise. Would someone give me the guest relations email address? In August 2022, Princess still required Covid testing and unfortunately, I tested positive and had to cancel the cruise (ref: 2N69DC). Rob Swartz. These Britrail England Flexi Passes are taking forever to refund. If we have any questions regarding your claim, we will contact you using the information provided in this request. Executive Summary. Posted February 20, 2019. B.A., University of Virginia. ? Changes were made on 12/21/22 when I spoke to several people about specials you had starting on 12/14/22. My final payment was due July 2, 2022. das Americas, 3959 Loja, 206 Barra Da Tijuca, Rio de Janeiro, RJ, 22631-003, Brazil. Princess Cruise Lines has an average consumer rating of 1 stars from 240 reviews. I did not receive the email, so I contacted Customer Support. The Princess Cruises Executive Team is rated a "B+" and led by CEO Jan Swartz. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Princess Cruise Lines is a multinational company founded on 1977 with its headquarters located at 24305 Town Center Drive, Santa Clarita, California 91355 and key people behind it being Jon Padgett, President. Austria: Jan G. Swartz is an American businesswoman. There used to be a fairly quick response but not lately. 5,901 Following. Many thanks for any info sent. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Mar 1989 - Mar 199910 years 1 month. Could you please apply the credits to our credit cards immediately. This has been of immense help! Am I right? But whats this $452 bill? Princess is guilty of totalitarian corporatism, avoiding criticism, refusing to publish negative remarks on this page. Powered by Invision Community. We chose this cruise primarily for the itinerary which included a Land Tour to Machu Picchu followed by a cruise around Cape Horn and Antarctica. Customer Service. We have had two several emails to customer relations in the past two months totally ignored other than the initial we received your emailresponse. I will be making contact with these people. Reasonable expenses that are a direct result of a change in your voyage or itinerary made by Princess Cruises may be submitted for consideration for reimbursement. Princess Cruise Lines competes in Travel Tours industry. Awarded Worldwide Hotel Operations Employee of Year in 2006 based on . #2. Powered by Invision Community. I look forward to having a return call. Please review the form below, we have highlighted the fields that need your attention. I am a double amputee wheelchair bound 70 years of agein a cabin all alone Change of cruise - increased cost & reduced on board credit, Refusal to refund cost of excursions they cancelled, Euro mediterranean cruise - booking 3v9jdv, Princess Cruise Cancelled by Princess Aug 14/22. Member #'s [protected] & [protected] GetHuman features available: Best alternatives to phone. Hello; Instead, without my knowledge she canceled the cruise and airfare. Started August 27, 2021, By They are very attendant while booking and on the ship but once you leave absolutely no customer service! Would someone give me the guest relations email address? 1. May. They take the comment cards very seriously & you'll get results quickly. 3 hours ago, PescadoAmarillo said: We have had two several emails to customer relations in the past two months totally ignored other than the initial "we received your email"response. I had it today now I can't find it. Ms. Negin Kamali, Director, Public Relations Tel: +1 (661) 753-1539 Email: nkamali@princesscruises.com General e-mail: media@princesscruises.com (media only) . Cruise lines say they will follow CDC coronavirus guidelines. Guest relations email? Customers calling from outside the US or Canada can use one of the numbers below: US & Canada: 800-338-4962. As a result, we were diverted to Champaigne, Illinois, did our best to try to get to O'Hare by automobile (rental car $600), lost our connection to Anchorage, thus having January 2023 - 1, 77, Sec. DISGUSTING CUSTOMER RELATIONS. Author. 24305 Town Center Drive, Santa Clarita, CA 91355, Carnival House, 100 Harbour Parade, Southampton, SO15 1ST. Embarkation. One issue I would like to bring to On 2023/01/04 12:31 pm, Brenda Rankine wrote: Therefore, you must create a separate request for each FCD holder. By Princess Cruises employees rate their Executive Team in the Top 20% of similar size companies on Comparably with 10,000+ Employees. Thank you so much for posting., You will be able to leave a comment after signing in, By Spoke to a representative at 11am who stated he would call the EN Route department and let them know of our delay. To contact us by phone, call 1-800-CARNIVAL. For immediate assistance, please visit our Frequently Asked Questions or chat with our Live Support Team. Since you are the agent who sold me the insurance, I now fully expect you to make me whole. Be sure to also complete the OceanReady process and download the Princess Twitter; blog; Toolkit. Princess Cruise Lines to apply the appropriate credits back to both credit cards. On receipt of the final payment notice for Voyage 8303 for a total of $7,560 I reviewed the history of our (Gaelle Goodrich & myself) bookings with Princess. Thanks, I did that but I need to talk to someone higher. If you require immediate assistance, please call us at: 1-800-774-6237. Here is an e-mail address to customer relations. Address: Carnival House, 100 Harbour Parade, Southampton, SO15 1ST, U.K. Email: pocruises.com/contact-us (online form), Address: 408 Ave. du Prado, 13008, Marseille, France, Address: 24305 Town Center Dr., Santa Clarita, CA 91355, Email: book.princess.com/captaincircle/customerCare.page (online form), Email: rssc.com/about/contact (online form), Email: royalcaribbean.com/resources/contact-us (online form), Address: 2601 South Bayshore Dr., Suite 900, Miami, FL 33133, Email: info@ritz-carltonyachtcollection.com, Address: Saga Cruises, Enbrook Park, Sandgate, Folkestone, Kent, CT20 3SE, Address: An der Alster 9, 20099 Hamburg, Germany, Address: 450 3rd Ave. W., Seattle, WA 98119, Email: seabourn.com/en_US/contact-us.html (online form), Address: 601 Brickell Key Dr., Suite 1050, Miami, FL 33131, Address: 333 Ave. of the Americas, Suite 2600, Miami, FL 33131, Address: 760 NW 107th Ave., Suite 100, Miami, FL 33172, Address: Level 8, 401 Sussex Street, Sydney, NSW 2000, Address: 5700 Canoga Ave., Woodland Hills, CA 91367, Email: vikingcruises.com/contact/contact-us.html#noscroll (online form), Address: 1000 S. Pine Island Rd., Suite 600, Plantation, FL 33324, Address: 3826 18th Ave. W., Seattle, WA 98119, Address: 2101 4th Ave., Suite 210, Seattle, WA 98121, Phone: 844-884-4649 (pre-cruise), 206-733-2952 (post-cruise), Email: info@windstarcruises.com (pre-cruise), GuestRelations@windstarcruises.com (post-cruise). In case you didn't realize there was an alternative, the best phone number for Princess Cruise Line customer support is 800-774-6237. February 26, 2017. Princess is the world's leading premium cruise line operating a fleet of modern ships visiting over 380 destinations around the globe on more than 160 itineraries. The agent reinstated my cruise but did not reinstate the airfare. Recent Post by Page. It appears we were double charged for excursions. Menu. We were looking forward to attend the party on the 22nd since we now are Platinum members, but we couldnt make it and I will explain below. DiRonT, October 8, 2021 in Princess Cruises. Share More sharing options. This review was chosen algorithmically as the most valued customer feedback. Greets clients and visitors with a positive and helpful attitude.