Importantly, complaints help us to improve our services for all customers. I also note that under Licenses and Certifications your Linkedin profile STILL includes CMLI though as you know, I was informed by the Landscape Institute (in November 2020) that you had not been a Chartered member since May 2013! If your neighbour is a tenant, you could contact their landlord. Croydon Council had been dealing with our formal complaint for three months by this point. Public Realm Division, Pollution Team, 6th Floor, Zone A Bernard Weatherill House Would you please confirm that you have re-joined the Institute, or in the alternative, when you intend to finally remove any reference to your membership of the Institute from your Linkedin profile and elsewhere. (53%) Messy Gardens or property. Got away with it. You can complain to your council about a hedge over 2 metres high or a tree that could damage your property. "Led by an independent external housing specialist, the inquiry will look at what has . 8.00am to 2:00am. Croydon councillors vote against 15% tax rise. The property is in a great condition, and ready to move in. If Ive read this right. Other Council workers seem to get more sympathy from this website, but not the Planning Department. If you feel that these rules are not being adhered to, you are advised to contact the council for guidance/to make a complaint. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. How Do Squirrel Monkeys Protect Themselves, Councillor Ali will go down in history as leader of Croydon Council for less than two years, her political career forever stained with the scandal of the council homes on Regina Road the worst homes in Britain, as they were described on national television. Alberto Bocelli Architect, Unlawful (and extensive) excavation works has thereby been allowed to continue (by default), necessitating large lorries using adjacent roads, the control/management of which the CLP was meant to control. Also the same problems with the complaints process they dont follow their own complaints process. The court granted this in January 2020, the Ombudsmans report states. Perhaps we can apply for planning permission to excavate one? I Love Croydon Reviews 12 . Which is what makes this ruling, published yesterday, all the more extraordinary in its criticism of the council planners incompetence and lack of professionalism. 8 Mint Walk There may be visible damage to suggest a crash or signs the vehicle has been stolen, such as: Abandoned vehicles can cause a nuisance by obstructing roads, traffic and pedestrians. We'll send your report directly to your local council, wherever you are in the UK. A brand new Croydon library could be sold off before it's even been used; Read More Related Articles. If you have a company vehicle, a copy of the vehicle registration papers and a letter from the company stating that you have sole use of the vehicle and that it is normally parked at this address. If we prosecute we will normally apply to the court to have the equipment permanently confiscated. Sack an executive and use that money.. Because Alison Butler tied them in to a contract renewal with Axis. SPD2 is the document that has caused so much harm in Croydon and continues to do so. Or they could do the work and charge for it. Neighbour noise complaints comprise around two thirds of the total. st lawrence county police blotter; how soon after gallbladder surgery can i get a tattoo; taurus horoscope today and tomorrow; grubhub acquisition multiple On July 3, I was phoned by Mr Newlands, who told me that all the trees on the site were being cut down. It would be unlawful for the council to remake its decision by merely reissuing the decision notice with the tailpiece omitted. The old/new normal , About time councils were made accountable for their mistakes too many times have lawyers with get out of jail free card. The complaint was addressed to Townsends boss, Cheesbrough (who is still working at Croydon after her new job in Redbridge had somehow fallen through). 3 1 March 2021. Hope Thrift Bellgrade, I am so glad I dont work for Croydon Planning Department. If your neighbour is a tenant, you could contact their landlord. Further council plans to make the town greener include an electric bicycles hire scheme. This section has information about making a complaint about neighbourhood noise. You can complain if you are unhappy about how a council service has been delivered or if the council have failed to deliver a service. Complaints can also be submitted in writing or by telephone to: Complaints Resolutions Team. please note that the Stage 1 Complaint was addressed to YOU and it is from YOU that we expect a substantive response . The Ombudsman says that the council has accepted its findings, and will pay Mr X 750 in recognition of his distress, time and trouble, and pay 500 to Mr Y, with apologies to both. They went to the High Court and in April 2018 obtained a court order which confirmed this. Drop a pin on the map, describe the parking issue, and send it off - it takes just a couple of minutes. If the noise continues and we can see from your diary that it is unreasonable and therefore could constitute a noise nuisance we will serve an informal notice on the alleged offender. It goes on and on. . If you live in an urban setting and communicate with your neighbours about your plans, are sensible about hygiene and vermin control, and where you locate your coop, there is . Both Mr X and Mr Y learnt of Ms Zs planning application and objected. United Kingdom, NEW Help improve this site by Despite the surge of opposition to the replacement of a house, the application was passed by Croydon Councils planning committee on Thursday night (January 27).. . Ms Z appealed the court judgement, and lost. Some of her neighbours had been lodging similar complaints to the council's housing department and Axis for four years. Walls tend to stay put. The facts about land ownership in this case were clear and in the public domain, the Ombudsman report states. At just after 4pm on July 7, I received an email from a corporate resolution officer at Croydon Council telling me that in order to progress the complaint investigation, the planning team needed to be sent signed authorisation that the Newlands had asked me to act on their behalf in the complaint. There was not, and has been no sign of any action by the councils planning enforcement officials. Millions of HRA money had been earmarked to buy up Brick by Brick flats when the councils failing housing company needed a cashflow boost. Officers up to chief executive level seem determined to continue with their couldnt-care-less attitude, while Mr Snodin has apparently decided that this is a good time to leave the Councils employ. It failed to address the issues of the carers assessments, insurance and transition planning. From disruptive planning permission to noise complaints, you can tackle the issue of nuisance neighbours though your local council. Try to solve the problem informally by talking to them. It confirmed it had written to the neighbour after the residents initial report of him urinating down the drain and the tenancy team would continue to monitor the area. A horrible horrible design (a word that does the ugly red blocks no justice) totally out of keeping with the local area, over development, and should never have been approved. It will add to the already overloaded drainage and sewer systems and should be refused.. In May 2018, the council opened a planning enforcement investigation to consider various potential planning breaches committed by Ms Z. Croydon CR0 1EA This latest Ombudsmans decision against Cheesbroughs department would appear to contradict that contention. If you have a problem about noise you should start by trying to talk to your neighbour. It's all public. Location. It is up to the applicant to make sure they have all the other permissions in place, such as the permission of the land owner, Building Regs etc. Everything about their lives starts to crumble and fall apart. A brand new Croydon library could be sold off before it's even been used; Read More Related Articles. Just another episode in the regular shambles at Fishers Folly. How things have been allowed to get so bad is beyond belief. Heather Cheesbrough was in charge when Planning Policy SPD2 was written. Only 10% of council housing repair jobs ever get checked, Ali accused of cover-up over findings on council flats scandal, Croydon shamed over dangerous squalor in council flats, Your staff make us feel less than human, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, 'You never mentioned 15% tax hike when seeking election', Teachers in unanimous vote to escalate their strike action. Its quite clear that theres a pattern of treating tenants like the problems that theyre living with are their own fault. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. The independent Reports into Croydon council to include the ARK Report are very clear. It confirmed it had written to the neighbour after the residents initial report of him urinating down the drain and the tenancy team would continue to monitor the area. He has build wall in my front garden in my property. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. The council said it would reply before the end of December. Read more: Croydon shamed over dangerous squalor in council flats Consequently, Mr X returned to court seeking an order for their removal. Often this solves the problem. Noise nuisance. Croydon Council have launched a new smartphone app, that allows users to report noisy neighbours.. Ms Z partially removed two of the three stanchions and left the third one standing complete. Choicelet is proud to introduce a studio flat for rent in South London - New Addington under Croydon council. As many as 450,000 complaints are investigated each year by councils. 11 hours ago 11h. made staffing cuts because of budgetary constraints. The council will expect you to discuss the issue and negotiate with your neighbour first. giving feedback Unimpressed: Croydon Council planners handling of the neighbours boundary dispute saw the Ombudsman being sharply critical. Try to solve the problem informally by talking to them. Where neighbours borrow tools and sell sofas. The planning committee approved the application. My own follow-up email to Heather Cheesbrough of July 27, was ALSO copied to Katherine Kerswell and Cllrs Hamida Ali and Jason Perry. There was understandable disgust and anger, from the Riddlesdown RA members as well as the long-suffering Newlands, that the council had left it so long before introducing this new excuse for the already totally unacceptable and disrespectful delays. This was complicated by the Land Registry being set up in 1862 on the basis that registered plans would be definitive. But on November 18 last year, the committee approved the demolition of 89 Hyde Road and its replacement by a block of nine flats. Just another episode in the regular shambles at Fisher's Folly Another day, another ruling from the Local Government Ombudsman against Croydon Council. How to make a complaint. The Ombudsmans report explains that Ms Z had been seeking to build a garage since around 2016. And there are worrying signs that little has yet changed. On Monday (21 December), the councils antisocial behaviour enforcement team shut 70 Alford Green in New Addington just hours after Croydon magistrates agreed a formal closure order. We no longer operate an out of hours service, Births, deaths, marriages and citizenship. But even as the Newlands were being forced to cope with all the nonsense and nuisance next door, they were faced by the prospect of yet another block of flats right across the road from them, at 89 Hyde Road. Croydon Council have said there are no plans to review a Purley pubs music licence after a series of complaints over noise because they have not done anything wrong. Class B means of access to a highway. The HRA was the source of the money used to pay Dr Alison Knight her 800 per day fees when she swanned into Croydon as an emergency interim head of housing, only to leave after less than six months without any obvious sign of actually achieving anything. Also, with workloads the way they are nationally most Planning Officers simply dont have the time to deal with things as closely as they would like. Antisocial behaviour. There doesnt seem to be any accountability so how will things change? A year on from a Judicial Review into one of Croydon Council's planning department's many contentious rulings, when a judge issued a Court Order that confirmed that the development at 54 Arkwright Road is unlawful, and people are now renting flats in that building - at up to 1,800 per month - even though it does not have a valid planning permission. It's how to get the most out of everything nearby. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. The council found the size of the garage then under construction exceeded that allowed under permitted development rights, where a developer does not need any planning permission. London. Class F hard surfaces incidental to the enjoyment of a dwellinghouse, PART 2 Minor operations He explained that the CCTV was initially installed for his protection and the neighbours' complaints about this was malicious and had no merit. It would not have taken much to point out to Ms Z or her agent the structure under construction was already on land outside the property boundary.. According to the councils own complaints policy, we should have had a response to this complaint within 20 working days. If we receive a complaint from you about neighbours playing loud music, we will send a letter to the alleged offender (s) asking them to keep the volume down. The council has powers to deal with noise that is considered a statutory nuisance. For any noise emergencies contact 020 8726 6000. . The council can also apply to the magistrate's court for a warrant to enter premises and seize equipment that is causing a nuisance. Local groceries, essential shops, parks and other amenities nearby. The council could serve an order on your neighbour to fix the problem. Talk to your local police about ongoing crime and anti-social behaviour issues: Contact your police safer neighbourhoods team, NEW Help improve this site by The council warned the full impact won't be known until strike day but as of Monday, February 27, it has been told 11 of its 63 schools will be shut, 16 partially shut, 16 open, and the . Akton Recruitment has an opening for a SHELTERED HOUSING MANAGER ROLES AND RESPONSIBILITIES OF THE SHELTERED HOUSING MANAGER _____ To promote, encourage and support the continued independence and well-being of the sheltered housing tenants by monitoring, enabling and meeting the necessary support needs To assess, review and respond to ongoing support and housing needs of sheltered housing . A party wall agreement, covered by the Party Wall Act covers shared walls in between semi-detached and terraced houses, or structures such as the floors between flats or maisonnettes, plus garden border walls. If you call is not answered using 020 8921 8166 please try 020 8921 8921. There is a process under which registered owners can obtain definitive boundaries from the Registry but at a cost, With building plots becoming ever smaller and in need of precision and cartographic technology advancing there is a strong argument for a national survey giving reliable boundaries to all plots of land.