Cleaning it is made difficult because the top grates are double burner in size and very heavy. I had to call Bluestar for emergency advice and was told to use a crowbar wrapped in a towel and pry the door open. The technical storage or access that is used exclusively for statistical purposes. They offered a new door which would cost over CA$1,000 by time it arrives up here. The thermostat helps control the temperature of the oven. But, this is true of any of these professional models. Those of you are correct in that it is a defect in workmanship and the company should be picking up the cost of replacement since it should be a recall. So, for example, we are now able to make better stir fries, and boil water way faster. I was quoted $862.50 for a replacement door which I think is unreasonable. (6 Alternatives). They have a strong track record of acquiring and growing companies and have improved the quality of Viking's internal components and expanded their warranty to back the rebranding/ strengthen consumers confidence. This one-time adjustment is supposed to be done at installation time but is sometimes skipped, which may be the source of some complaints about simmer not going low enough. The Blue Star has changed the quality of our cooking. I am still working on the hinges. To identify a faulty thermostat, check if the oven is heating up to the set temperature. This is a widely-reported and known issue with a clear fix that resulted in changes in later production models. Figure out if there's an issue with the socket by plugging in another appliance. No luck so far. For more in-depth information check out the article below. If it becomes faulty and ceases to function, the pyrolitic function will be canceled due to the appliance becoming too hot. Then, open the oven door. We are authorized and trusted dealers for top single-wall oven brands. My 48" double oven was bought in 2006. Cheers! Some wear and tear is expected after ~10 years. Hinge Issues: Over time, rust and debris can cause the hinges on an oven door to become stiff. Ventilation Hoods (May 2020 - Present) Gas Wall Oven Use & Care Manual. I will call Bluestar myself tomorrow, as this is what they quoted the appliance guy. That gives you full access to the hinges. TP003691 Oven Door Hinges 12.95 inc. V.A.T. It is almost impossible to put the door back on until you lock the hinges in place. Oven now works as it should. Bluestar revised their hinges several times over the years, but as far as I can tell, all the doors attach the same way. It's pretty obvious when you see it. As a result, hot air escapes and the oven takes an inordinate amount of time to reach cooking temperatures. I have actually been considering getting rid of this stove all together because of such grief with the door! Position the handle . The oven has rarely been used. I wonder how many other people got that deal recently. So, I did the only thing any red-blooded American member of the Samurai Appliantology Academy would do. check if the oven is heating up to the set temperature, How To Fix Pudding That Didnt Set? We had to do that recently, when our door failed after 10 years of heavy use. Me, being an engineer and primary cook, considered function to be primary and she, being an artist and primary home decorator, leaned toward form. Get a custom quote from a BlueStar Kitchen Consultant. (DONT! My case was referred to him by Kacie, but I have yet to hear from him. I bought the new door with the new hinges but their youtube video instructions for installation are for the old hinges and the door didn't come with any instructions and I can't figure out how to get the door to close and I don't want to force it! While some of them can be fixed easily, others may require the help of a professional. I had a Wolf all gas 30" range for several months in 2015 before I got my current Bluestar 30" RCS v2. In Stock. Step 4: Close the door till it can't go any further. Here's a link to Guaranteed Part's Bluestar oven door hinges: https://www.guaranteedparts.com/SRCH.html?Search=bluestar+hinge. These hinges are made by Nouva Star for the DCS ovens as original. Buy Whole Parts Oven Door Hinge Kit (2 Pieces) Part #00487747 - Replacement and Compatible With Some Thermador Ovens - Replaces AP2837518, 1028641 - Non-OEM Appliance Parts & Accessories - 2 Yr Warranty: Parts & Accessories - Amazon.com FREE DELIVERY possible on eligible purchases Unless you mean in that as an owner of products from both brands--Wolf and Bluestar--I've got skin in the game, and therefore really WANT these companies to stand behind their products. It's unethical and irrisponsible. July 1, 2010: new door arrives. Light stove top burners with Bic barbeque lighter - no big deal. Elevated style defined by your unique design sensibilities. Check the convection fan for obstructions and ensure its motor works; otherwise, replace the motor. Contact CRL Customer Service. . 7) I reapplied the door exterior. britannia a02844 genuine small oven door hinge. Call (832) 321-3758. BlueStar oven, not heating is often caused by faulty ignition, worn heating elements, or objects obstructing the convection fan. Then, about 2 years ago as I remember, the smaller door started sticking AGAIN. It about their failure in being a responsible manufacturer and dealing honestly with a problem. The sticking hinge got progressively worse and worse, and then last night we were unable to open it all all until it cooled down. BS is willing to sell me a whole door with a partial discount. Regularly Encountered Bluestar Oven Problems. If they aren't, the hinge hooks will violently slam back onto the inner surface of the door in a destructive way! It's not suprising to me that their story seems to keep changing. oven cleaner. Cannot abide a manufacturer which denies it's responsibility. Robust power and unrivaled precision demanded by serious home cooks. By purchasing your Miele appliances, you . For example, spring joints may range . The user normally doesn't notice. The Oven Won't Turn On. The simmer on each burner can be adjusted to be able to go very low. (4 Helpful Tips), Why Are My Eyes Burning After Frying Food? I was able to take the door off and rebend the inner metal liner back in shape. This article will go through 7 common problems with BlueStar ovens and possible solutions. The incremental price difference wasn't all that bad. Customer Service: 1.800.421.6144. You can Squirt or spray the grease. Using a multimeter, check the bake element for continuity to see whether it has burned out. And over time, it had cut a deep groove into the material. i had the same problem. How To Fix Undercooked Rice In Rice Cooker? Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Then results happened rapidly and both defective doors were replaced gratis. The Wolf has a dual level burner design which makes it really good for low simmer capability but its closed burners overshoot small pans at higher than medium flame settings. So, keep them in mind at all times and your BlueStar oven in good working order. (not talking about my wife!). Also, you can oil it up and then wipe off the excess. Call a professional to fix the internal disconnection if there is no current passing. First, you have to turn off the oven and let it cool off. So, instead, I do suggest you replace the entire door. The next problem I had was the oven door. Put the inner door panel back on. So, you may be able to solve this problem by removing debris. Instead to post on social media why not call the factory and get a new door ? 5 star 86% 4 star 5% 3 star 2% 2 star 4% 1 star 3% . With weekly application of spray Ultra-Lube (Non toxic, available at the orange big box store), the door hinges will operate freely, but not close tightly at the top. swinging caf door hinges. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. I had issues with both doors, and (if you can follow this thread way back, for years) you will see that it took some active complaining on my part to get the replacement doors cheaply. The fact that this problem has been ironed out in later models is not much consolation to those of us who are stuck with earlier models. Install adjustable Stainless steel toggle latch to side of oven door to pull it tight - no more heat escapes from top of the door. If you can't have the entirety of both at the same time, do you buy a long term, built-in appliance primarily for the way it performs in daily cooking or do you invest in it more for its aesthetic appearance in your home and possible increase in home resale value? After contacting Bluestar they responded by informing me it will cost $862.50 to send me a new door. The Bluestar has a heritage coming from the opposite direction. 211346 RECEPTACLE NUOVA STAR. Let me know if you need anything else! I bought my Bluestar at Costco, 13 years ago. Best Side Swing Wall Oven: Gaggenau BOP250612 - $5,999. Oven door hinges that are damaged: Hinges allow the door to open and close easily while remaining perfectly aligned with the rest of the appliance. A very long story short: We had an unresolvable trouble with the Wolf that ended with the company replacing it and then, later, buying the replacement back (really excellent customer service). And my pre-purchase research showed that they had, for the most part, done that, even in out-of-warranty cases. The black range top is easy to clean with a wet rag, or with a spritz of grease cutter. Do it on both hinges of the oven door. pine sol. So in no time at all, the problem returned. 6) I applied lubrication to the hinges and moved the door gently until it could open. Only 3 left in stock - order soon. You can see I even drilled a hole and put a screw there trying to hold it in place. The hinges control the rate at which the door opens and allow the door to stay open at an angle. Use a damp cloth or sponge to clear out as much debris from the latch slot as . 2. So I have had my 48" for almost 5 yrs now and I still love it, but yesterday the door stuck such that it would not open(larger door on 48" Range). If something is blocking the sensor, the oven cannot turn off the light. Then apply the lubricant to the pivoting joints of the hinges. The original hinges would get stuck preventing the door from opening. There probably is build up of grime after all this time. (3) $39.08. Most Affordable Side Swing Wall Ovens: Bosch Benchmark HBLP451RUC ($3,549) and GE Profile PTS700RSNSS ($3,198) Honorable Mention: Thermador POD301LW - $5,799. power cleansers. i had the same problem. Although it has the same brand name as Wolf commercial ranges, I don't think that its current design was actually derived from them (Edit: I could be wrong on this). Their lack of accountability on a problem this serious and dangerous is shocking. Starting at $10,695. Please stick with us until the end to learn all about it. I contacted BS, and received from them a plastic bottle of high temperature grease.Applying the grease once a year to both hinges solved the problem, and has not ever recurred.I'm very pleased with the range, and 10 yr. repair history consists of replacing two cracked ignitors. If so, youll need to replace the fuse or reset the breaker. Most hinge types are available in a wide range of sizes. Contrary to what others have said, it's not the end of the world if the hinges snap back into the door. So, a modern door should be able to be mounted on an older range. In the preceding messages I see that other helpful Blue Star reps have also been mentioned and quoted. Touch Induction Installation Manual. 130. Bad company. BEST OVERALL: CRC Power Lube Industrial High-Performance Lubricant. 9) replaced the kickplate. I choose not to support a company that won't address a dangerous problem. BlueStar customer service was lousy. then pulling the door from the oven. Each extra-large oven contains a powerful 25,000 BTU burner with 1850 Infrared Broiler. As a result, the oven will heat unevenly. 1-800-269-2609 24/7. I suggest you address your complaint to John Ditzio, who has some authority in the company. Rhome got a porcelain shard stuck in her finger, and I doubt many folks would be too crazy about eating anything baked that is seasoned with porcelain shards. Heartland S6437 - S/A-Nova-Star Oven Door Hinge. This angle allowed enough clearance between the heat shield and the back of the door cover, and also formed a ramp upon which the spring rods ride closed. Brands include Chef, Westinghouse, Simpson, electrolux, Whirlpool, LG, Fisher and Paykel, Kleenmaid, St George, Ilve, Blanco and many many more. After lubrication, reattach the latch on the door with nuts and screws. Luckily i had my 90% cooked chicken out when it locked or that would have been a long week waiting for the repairman. The second replacement door, ordered from BS parts department (and mentioned in my previous) has the new hinge, and I fully expect it to be a permanent fix. Step 1: Turn the oven off and unplug it from the outlet. *Some oven doors don't need to be removed in order to separate it for cleaning the glass in between. flee - would you please post your model number and when it was purchased? I also think the first repairman knew the problem and used a long skinny screwdriver to free the guide ends. I had not been able to use this oven for a full year. What's the difference between voltage and voltage drop. Lower oven door to fully open position: If oven door does not open to full 90, repeat steps 1 - 3. Good question Karen. $24.00. ), I used a Dremel with hardened cutting wheel to cut an approximate 1/4" incision, on the heat shield on both sides ( Cut with the blade rotating in a direction which doesn't throw debris into the fireproof mat material underneath the sheet metal heat shield ). The cooling fan is usually located near the top of your ovens interior. Bought in 09, installed in 2012, and now its beginning of 2017 and door is stuck. The igniter is what heats the oven to the required temperature. We have a 13 year old BS 30" range with the defective hinge problem. Unfortunately, the roller can shatter and fall into the bottom of the door. Door Issues. Also, apply lubricant to the handle and latch until it moves freely. Lubricated knuckles prevent binding to ensure quiet operation and long-life. Ensure the oven is plugged into an outlet and the circuit breaker hasn't been tripped. . You can do so by observing whether or not it glows red hot. ammonia. 4 Ways To Remove Gamey Taste From Chicken. Two door hinges for DCS 30" oven. blue star oven door hinges blue star oven door hinges vo 9 Thng Su, 2022 vo 9 Thng Su, 2022 To help you avoid this headache, weve compiled a list of the most common oven problems and their solutions. BlueStar oven overheating issues are commonly caused by a faulty thermostat which is responsible for regulating heat inside the oven. @HU-557372966 Did you solve door gap problem? We decided to go with the Wolf mostly because, at the time, the offerings from other companies (including Bluestar) had lots of negative reviews in terms of reliability. Has anyone encountered / conquered? When you buy Miele original spare parts and accessories, you can be sure that these are precisely tailored to your appliance. If none of these methods work, you may need to get in touch with a professional to have the door fixed. However, testing and replacing a thermostat can be tricky. Wipe off the latch. Awesome repair tip on hinge problems in Bluestar ranges from Appliantological Brother Rooster. Faulty heating elements that include the igniter and the bake element can contribute to an inaccurate temperature. It's a design change, but the manufacturer can (and will, if nudged) correct it for you. Bluestar Bake Ignitor 703304. BEST BANG FOR THE . If you have found the BlueStar oven to be properly sealed, then its likely to be a result of a power supply issue, faulty main control board, or heating element being worn out. But, unless things have changed, they aren't handing out free doors like candy. If the element appears to be defective, replace it with the help of a professional. After all, there is no way to set the temperature or start cooking without the use of the control panel. I had the same oven door problem on my 48" range. The response you get at BS depends on you to talk to. Yes, OF COURSE this is a "known issue" at Blue Star--has been for years, ever since they acquired the rights to the Garland range of which it's an exact copy. Ships from and sold by SeaGateParts. I am pretty sure I have installed a door like this before. Your oven light may sometimes refuse to go off even when the door is closed. Steel Construction. To replace the blue star oven ignition switch, you will need to remove the top panel from the stove. First, open the lock. This is a fantastic thread! Those looking to cook restaurant-quality meals at home should look into the BlueStar line. Gate. and was told they could provide that new door for $100. There's a long online history that you can read if you Google Blue Star complaints. I did have to call Bluestar a couple of times though before they agreed to give me a partial discount. Have all your information, model numbers, etc., ready when you write or call. While this can be annoying, its usually not a cause for alarm. 140 years of expertise. Here's a set of videos created by Bluestar employee Matthew Schutte: The one for removing and reinstalling the door is here: This one shows how to take the door apart to clean the inside surfaces of the window and to get access to the hinges: I was sent a new door replacement and the company referred me to an installer who came to my house to install the door free of charge. I spoke with customer service and did my best to escalate this problem. Our wood fired oven doors are available in hammered textures creating an old fashion / antique Following the solutions mentioned below will allow you to cook food evenly again. This guide will explain how to choose the best lubricant as well as offer some of the top options available. However, at times, you will notice your ovens light remaining off while its running. because of the pandemic I can't reach a human to help me solve my problem. Learn how to troubleshoot using schematics like a real tech MASTER SAMURAI TECH The issue isn't due to wear and tear. This hinge is located on left side of the oven door. In general, simple => reliable. They also made sure to tell me, without me even asking, that they changed the design of the hing as a matter of course, not because there was a problem. I am now thinking perhaps fabricate a wood piece to jam between the hinge and the lock latch so the hinges stay in place when I try to remount the door. Be ready with complete documentation of model and purchase. On some ovens the same hinge is used, on other ovens the right hinge and left hinge have different part numbers. We won't send you spam. Add to cart. bleach. This post was edited by applnut on Thu, Jul 11, 13 at 14:25, French Door Wall Oven - Brand poll (GE, Viking, Blue Star), AR Performer, Capital Culinarian, BlueStar RNB. The oven light is a handy tool to ensure your food is cooked properly. Downsides are few: - Wish the oven racks were ez glide. ), Does Rice Turn Into Maggots? In most cases, you can fix the problem without calling a technician. After placing the door on a smooth covered surface ("Don't scratch the damn paint", she said with vigor! A year ago the right side oven door began to get harder and harder to open. But this time I lucked out: I spoke to the parts dept. I thought I was the only one with this problem. Another issue faced by the Bluestar oven users is that the oven doesnt heat up. You should definitely get a second opinion before doing this since I only have experience with the latch type hinges shown in the video. After a time, Garland lost interest in that market and sold it entirely to Prizer-Painter. Freestanding Range Installation Manual. (1) PartSelect Number PS1151518. Either way, it is always best to be prepared for any eventuality. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. 3.2 to 3.6 amps, includes 2 wire nuts. Get it Feb 9 - 13. . BlueStar Appliance Repair Parts #1 Source For Guaranteed Parts for BlueStar Ranges, Cooktops, Wall Ovens, Broilers & Indoor Charbroilers. Thanks for the heads up. They cannot give away the door for free since there is no recall. The range is about 5 yo. We use cookies on our site to give you the best experience. Manufacturer Part Number 318348801. BlueStar ovens are reliable ovens, with sleek designs that come packed full of features.Dont worry if you bought a BlueStar oven and are having trouble (or at least try not to). I am not excited that it failed, but I also don't feel too bad after this many years. If you do it right, it should nicely rest on the slot and not wobble. If anything, it might be useful to have a second "simmer" burner. If you could please help me with your serial number I will be able to get you taken care of today. This allows the oven to trap all of its hot air. . In such a situation, try out the following solutions. One of the most common reasons why an oven light wont turn off is because the switch is faulty. Installing the doors is easy, if you can lock the hinges in the open position. Opening the door slightly allowed me to compress the springs enough to attach a vise grip, to the tabs created by the cuts and bend them outwards slightly at approx 25deg angle. But on the bright side, its quite easy to fix this issue most of the time. When trying to force the door open, some locks might be clumsy and flimsy on some oven models. T047 Silastic, 732 Clear 150G tube britannia a02822 genuine oven door hinge. Reattach the latch or catch. It was their policy to provide gratis parts and labor to correct the issue with updated parts for ANYONE who called in, because it was a known defect corrected in later models. I'd appreciate some input from others on this. /s That's why they used to respect their customers and replace the obviously DEFECTIVE door, but no longer do so. Well, call me a sucker. What if something in the oven had caught fire and you couldn't open the door to extinguish it. (Answered). The stopper does not hold its position. This slot has to point straight down, when you install the door into the range. And for older doors, Bluestar can't guarantee that the modern hinges will fit the old doors. Bluestar definitely has a door "problem". Downside of clean up is that you need to wait for the very hot grates to cool down, which is not quick. See Step 3 (Illustration A) in the "Remove Oven Door (s)" section for proper locked position. Copyright 2023 Guaranteed Parts. My feelings are in no way brand-related. Those are powerful springs; they could injure you, if you try to disassemble the hinge mechanism. I had many years of heavy use out of this appliances, and an occasional item that fails from wear and tear is to be expected. Would you be able to provide me a serial number for your unit? If your oven door is jammed shut, there are a few useful tips you can try to open it. We purchased the Blue Star 36" with sealed burners and have been happily using it for the last 6 months. 0 Cart Door. Ours hadn't occurred as early as many, thus being well out of warranty, but I decided to try and a call to the company, not really expecting much, BUT, without even my mentioning having seen the issue online, they offered a free fix, with no muss at all. This allowed heat to escape, resulting in uneven cooking temps and extremely hot knobs. This can be due to a few things. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. I was really worried about the clean-up factor. Bulk Save - View Offer. I've contacted Costco and asked if they had other buyers with this problem and what kind of remedy did they offer. Counter Depth Refrigerator Use & Care Manual, Touch Induction Cooktop Installation Manual, Touch Induction Cooktop Use & Care Manual, Ventilation Inline & Remote Fan Installation. Big spills go down into the foil covered removable drip pans below the burners. I then removed the door, attached the cover and reinstalled the door. It doesn't close exactly flush as it did before the door jamming. So, I will look for a replacement door for less and do all I can to warn any potential new BlueStar customers to avoid them at all costs. If you dont notice any faults with the wiring, check the printed circuit board for faults and clean it. left hand jam nuts. You may, however, extend and improve its lifespan by keeping it in good shape. October 8, 2012. Ours, too, is obviously out of whack from us yanking on the door to get it open. We called CS and they quoted us $300+ and shipping. Please use common sense, though.